Privacy Policy
How Metal Service Europe handles the personal data you share with us.
Who We Are
M.S.E. Metal Service Europe B.V. (hereinafter: MSE) is responsible for processing personal data as described in this privacy policy.
Pfinztalstraat 12, 4143 JB Leerdam. Chamber of Commerce number 23077141. Email: mse@metalserviceeurope.nl, phone: +31 (0)345 611 600.
What Data We Process
We process the data you provide to us, for example, via the contact form, by email, or by phone:
Name and company name
Email address and phone number
The content of your message or inquiry
Attachments you send, such as drawings and specifications
How We Use Your Data
We use your data to answer your questions, prepare a quote, fulfill an order, and maintain contact with you regarding your inquiry or delivery. Additionally, we retain data if required by law, for example, for our administration.
Legal Basis
We process your data because it is necessary to prepare or execute an agreement with you, because we have a legitimate interest in business contact with you, or because a legal obligation requires us to do so.
Sharing with Third Parties
We do not sell your data. We only share data if it is necessary to fulfill your inquiry or order, for example, with the producer manufacturing your product, an inspection body, or a transporter, or if required by law.
For the hosting of this website and our email traffic, we work with service providers. We make agreements with them regarding the security and confidentiality of your data.
How Long We Retain Data
We do not retain your data longer than necessary for the purposes for which we collected it. Data that is part of our administration is retained for seven years, as required by the tax retention obligation.
Security
We take appropriate measures to protect your data against loss and unauthorized use. This website uses a secure connection (SSL), and only employees who need your data have access to it.
Cookies
This website places functional cookies that are necessary for the site to function properly. We only place Google Analytics analytical cookies with your consent. You can find more information in our cookie policy.
Your Rights
You have the right to access, correct, or delete your personal data. You can also object to the processing, request restriction of processing, or have your data transferred. Send your request to mse@metalserviceeurope.nl. We will respond within one month.
Do you have a complaint about how we handle your data? Please contact us. You can also file a complaint with the Dutch Data Protection Authority.
Changes
We may amend this privacy policy. The most current version will always be available on this page. This version is from October 2026.